Support & Maintenance
|
|
Insurance for your software
Software Support and Maintenance
Does your business have adequate liability insurance? Is adequate insurance (support and maintenance)
in place for its critical systems?
In a time of ever decreasing departmental head counts and ICT budgets, the benefits
from outsourcing support and maintenance over in house teams are phenomenal. With
PACE you won't have the costly burden of continually
retraining new staff in old languages and old systems, you won't have to worry about
who is providing cover for each and every working day, and you won't have to worry
about who is providing cover for your systems when your own staff are on annual leave,
sickness leave, parental leave or training leave. PACE
provide full cover at a fraction of the cost of in house support teams.
All our support is carried out from our offices in Sheffield through remote connection
to the customer's sites. We don't even need to be on site to provide our services,
but with our remote connections our customers feel that we are.
Our support can be provided with our online management suite, allowing live logging
of support issues to our support teams, online management reporting on support progress,
and automated progress reporting by email.
And with our unique support pricing structure (we charge a minimal monthly retention to
cover costs, with support charged on a time and materials basis for the time used)
you're never charged for a service that you don't use.
|
PACE can provide your Insurance
View case studies for some of the clients PACE have provided support for:
Software
As well as providing support and maintainance for your existing systems, PACE
can also help you develop new solutions.
|
|
|